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Privacy Policy

Privacy Policy
Excel is committed to protecting your privacy, and at the same time we endeavour to use any data we collect from you to provide the best possible service. This privacy policy describes how we collect and use your personal data.
 
This Excel site is a UK based website and takes reasonable care to comply with requirements of the UK Data Protection Act 1998 with regard to the personal information you supply on this site. The Excel site uses a security system that protects your information from unauthorised use.
 
However, as no data transmissions over the Internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
 
We may occasionally modify this Privacy Statement, such variations becoming effective immediately upon posting to the website and by continuing to use the website, you will be deemed to accept any such variations.
 
Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.
 
Data collection via web forms & email
This site collects personal data from you via web forms, and also via email addresses we provide so that you contact us with enquiries and send us your details.
 
You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy.
 
If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy.
 
Data collection via cookies
We may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site’s operation. We will not collect personal data about you using cookies outside of this purpose.
 
If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.
 
Data usage
Excel will use the data you supply to answer an enquiry or to administer our ongoing commercial relationship.
 
We will also use your data to tell you about changes to the site, new information, or products and services offered by Excel that we think you will find valuable. You can choose not to receive this information by sending a blank email to: sales@excelplumbingsupplies.com with the subject ‘No Excel information’.
 
We do not share, sell, trade or rent your personal data outside of Excel.
 
Price, Payment and Security
All prices and charges shown on this site are in UK pounds sterling. They include any VAT payable, but exclude delivery charge.
 
The total cost of your order will be the price of the products you order, plus any applicable delivery charge. This will be set out clearly in your Shopping Basket before you submit your order.
 
Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable, we may offer you an alternative but will contact you prior to dispatch.
We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.
 
We accept payment by MasterCard, Visa, Delta, Switch, and Solo but not Amex. Payment is deducted when we process your order. Security is 100% assured with PROTX security. payment service.